Why me?

Can I say how much I hate dumb people who rear end someone?? CAR ACCIDENTS SUCK!!!! It has almost been an entire week since I was rear-ended and still I am getting the run arround from damn USAA insurance! The not-so-nice lady who hit me of course has to have the lamest insurance company ever to deal with, especially when they claim at fault! I just want to get my car into the shop ASAP and get the thing fixed, but NO that is too much to ask. Let me tell you, first it was 2 unreturned phone calls for me to call back yet again today to see that the adjuster will be gone for most of the week, oh hell no! This is getting dealt with now or else!! I finally got transferred to some guy who has informed me that now I have to go and get an estimate from their "approved" body shop before I can get my car into my bodyshop. Lame, huh??? INSURANCE companies suck!!!! And it is suppose to rain the next few days, not good for someone who's trunk doesn't shut... this is bullshit!! And all because some lame ass lady decided it would be fun to rear-end me because I didn't go fast enough on the green light. Why me??